Net Rentals aims to provide websites, applications, rental workflows, and customer experiences that are usable by as many people as reasonably possible. Accessibility is considered as part of product design, development, testing, and ongoing improvement.
1. Our Accessibility Commitment
Net Rentals is committed to improving accessibility across customer-facing websites, customer portals, business dashboards, forms, rental workflows, documentation, and other digital experiences operated by Net Rentals.
Our goal is to reduce barriers that may prevent people from accessing information, completing rental-related tasks, or operating the Net Rentals platform.
Accessibility is an ongoing process. Features, content, and interfaces may continue to change as the platform develops.
2. Accessibility Standards
Net Rentals considers recognized web accessibility practices, including principles described by the Web Content Accessibility Guidelines ("WCAG"), when designing and improving digital experiences.
Unless expressly stated otherwise, this statement does not represent that every Net Rentals page, feature, document, or third-party integration has been formally audited or certified as conforming to a particular WCAG level.
3. Accessible Design Practices
Depending on the interface, Net Rentals may use design and development practices intended to improve accessibility, including:
- Clear page structure and headings.
- Readable typography.
- Responsive layouts.
- Visible focus indicators.
- Semantic HTML where appropriate.
- Labels for form controls.
- Accessible names for interactive controls.
- Color contrast considerations.
- Touch targets designed for mobile use.
- Reduced reliance on color alone to communicate important status.
4. Keyboard Access
Net Rentals aims to make core interactive controls accessible through standard keyboard navigation where practical.
This may include the ability to navigate links, buttons, tabs, form controls, menus, dialogs, and other interactive elements without requiring a pointing device.
Visible keyboard focus states are used in many Net Rentals interfaces to help users understand which element is currently selected.
5. Screen Readers and Semantic Structure
Net Rentals aims to use meaningful document structure and accessible markup so assistive technologies can identify important content and controls.
Depending on the page, this may include:
- Heading hierarchy.
- Navigation landmarks.
- Form labels.
- Button and link names.
- Status messages.
- Alternative text for meaningful images.
- Appropriate relationships between labels and fields.
6. Forms and Rental Workflows
Net Rentals contains forms used for account creation, bookings, customer information, payments, rental requirements, vehicle management, settings, communications, and other workflows.
Forms are designed to provide labels, instructions, validation, and status information where appropriate.
We aim to make errors understandable and provide enough context for users to correct information without relying solely on visual indicators.
7. Color, Contrast, and Visual Presentation
Net Rentals aims to maintain readable contrast between text, controls, backgrounds, borders, and important interface states.
Where practical, important information should not depend only on color. Labels, text, icons, shapes, or other indicators may also be used to communicate status.
Users may also use browser or operating-system accessibility settings to adjust zoom, text size, contrast, and other visual preferences.
8. Mobile and Responsive Access
Net Rentals interfaces are designed to adapt across supported desktop, tablet, and mobile screen sizes.
Mobile interfaces may use different navigation structures or layouts to preserve readability and access to important actions on smaller screens.
We aim to provide touch controls that are reasonably sized and spaced for mobile interaction.
9. Motion and Animation
Some Net Rentals interfaces may use transitions or motion to communicate navigation, state changes, or product behavior.
Where appropriate, Net Rentals interfaces may respect operating system or browser reduced-motion preferences.
Motion intended only for presentation should not be necessary to understand critical rental or account information.
10. Rental Business Websites
Net Rentals provides website infrastructure and templates that rental businesses may use to publish customer-facing rental websites.
Accessibility of those websites may be affected by content provided or configured by the rental business, including:
- Vehicle photographs.
- Logos.
- Business descriptions.
- Uploaded documents.
- Custom colors or themes.
- Policies and rental terms.
- Other business-supplied content.
Rental businesses are encouraged to provide accurate, understandable, and accessible content when using Net Rentals website tools.
11. Documents and Uploaded Content
Some Net Rentals workflows may contain uploaded agreements, insurance documents, policy documents, images, receipts, evidence, or other files.
The accessibility of user-uploaded or third-party documents may depend on how the document was created and may be outside Net Rentals' direct control.
Where a document is difficult to access, users may contact the applicable rental business or Net Rentals for assistance where appropriate.
12. Third-Party Services
Some Net Rentals workflows depend on services provided by third parties, such as payment processors, identity-verification providers, communications providers, electronic agreement providers, and other external systems.
Net Rentals does not control every aspect of those external services.
Accessibility of a third-party interface, embedded component, hosted page, document, or application may depend on the accessibility practices of the applicable provider.
13. Browsers, Devices, and Assistive Technology
Accessibility may vary depending on the combination of browser, operating system, device, screen reader, voice-control system, keyboard configuration, zoom level, and other assistive technology being used.
Users are encouraged to keep browsers and assistive technologies reasonably current when possible.
14. Known and Potential Limitations
Net Rentals is actively developed, and some features may not yet provide an ideal experience for every user or assistive technology.
Potential accessibility issues may arise from:
- Recently released functionality.
- Complex interactive workflows.
- Third-party integrations.
- User-uploaded documents.
- Business-supplied website content.
- Older browser or device combinations.
Identified issues may be evaluated and addressed as part of normal product development and quality work.
15. Alternative Access
If an accessibility barrier prevents you from obtaining information or completing an important task through Net Rentals, please contact us.
When reasonably possible, Net Rentals may help identify an alternative method of accessing the information or completing the applicable process.
If the issue relates specifically to a rental, vehicle, agreement, or policy controlled by an independent rental business, assistance may require coordination with that business.
16. Accessibility Feedback
Accessibility feedback helps identify barriers that may not appear during ordinary product testing.
If you experience an accessibility problem, helpful information may include:
- The page or feature where the problem occurred.
- What you were trying to accomplish.
- The browser or device being used.
- The assistive technology being used, if applicable.
- A description of the barrier.
- Any error or unexpected behavior you encountered.
Do not include passwords, full payment card information, or other unnecessary sensitive information in an accessibility report.
17. Changes to This Statement
Net Rentals may update this Accessibility statement as the platform, design system, supported technology, accessibility practices, or applicable requirements change.
The “Last updated” date at the top of this page identifies the most recent revision.
Net Rentals continues to evolve. If something prevents you from using an important part of the platform, reporting the specific barrier gives us the best opportunity to understand and address it.